An experienced owner-operator at your service
What we do
Our purpose is to increase the profitability of owner-operated businesses through operational efficiency. We leverage operating experience from our own hotel portfolio to show you how to reduce your expenses and improve your cash flow. And we don’t just identify the opportunities to cut costs, we help you execute on them. Our motivation for sharing the tricks of the trade? We’re compensated based on your gains and take a portion of the savings. In other words, we work on performance and only make money if you do.
Typical results
✓ 5% year over year reduction in expenses
✓ $125,000 increase in 12-month cash flow
✓ 3 weeks to implementation
Our approach is exhaustive
Accounting
Are you taking advantage of depreciation opportunities? What payment terms do you have with vendors?
Human Resources
Is your payroll balanced for the size and type of your property? What benefits do you provide your staff? Are those competitively priced?
Finance
Have you explored refinancing options? How are you funding renovations? What capital expenditures have you prioritized?
Maintenance
Are you receiving commercial rates for repair and maintenance costs? Are you optimally purchasing parts and contracting services?
Operations
What policies and procedures are costing you money? Do you provide any benefits that are not worth the return? Is F&B optimized?
Capital Expenditures
What furniture, fixtures, and equipment (FFE) are you ordering? Are there cost effective alternatives? What about property improvements?
Sales
What fees are you paying online travel agencies (OTAs)? What third party channels are you using? Is your reconciliation process effective?
Sourcing
Are you ordering room supplies at the best rates? In the right quantities? At the right qualities? Are your utility contracts optimal?
Are we a good partner for you?
Our clients are the owners or general managers of owner-operated hospitality properties. We work best with decision-makers dedicated to one hotel or a few lodging sites with annual revenues between $1M and $5M. Our most productive relationships are with select or limited service hotels, independent or branded with a flag. Though we have nothing against advising 10-star estates, ritzy island resorts, or sprawling medieval castles, we connect most deeply when mentoring soft-branded boutiques, local establishments, and humble inns.
Typical clients
‣ Have taken over a family business
‣ Have limited experience in the hotel industry
‣ Have other priorities that eat up their time
‣ Wish they could tap into rates that bigger players can access
‣ Wish they could learn from insights that tenured players have
‣ Wish they could compare against industry norms
‣ Love the business, hate the bookkeeping
‣ Love the customers, hate the numbers