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Ogunquit River | Wells, ME
An inexperienced, second generation owner of a family business was struggling to improve profitability. A quick review of their financials revealed above average payroll expenses for the type and size of their property; and once our team analyzed staffing, we realized that the business would benefit from a more dynamic approach. By optimizing front-desk, maintenance, and housekeeping hours to match occupancy and activity levels, we improved their operating margin by 6%, resulting in savings of $194,000.
Port Inn | Portsmouth, NH
A motivated owner transitioning to a life of being their own boss knew that larger, more experienced players must be benefiting from better prices for renovation materials, guestroom supplies, food and beverage, and even third party fees. Partnering with us provided her a means to quickly find those opportunities through different vendors and in volume rates. By working together, operating margin improved by 4% and cash flow for the year increased by $171,000.
Chandler | Bethlehem, NH
A passionate owner had been operating their baby for well over a decade, having developing deep relationships with customers reflected in an above average repeat business rate. The owner was so focused on their experience, that he lost track of profitability. Given the opportunity, we noticed utility costs were unnecessarily high - by negotiating new rates, implementing monitoring mechanisms, and instituting new operating policies, we helped improve their operating margin by 7%, a 12-month windfall of $208,000.